Privacy Policy

1. Introduction

SPA InnoVision (“SPA InnoVision,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://spainnovision.com/, and related services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request a demo, contact our team, or interact with our digital solutions and services.

By using our website or services, you acknowledge this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information

When you contact us, request a demo, or submit an enquiry, we may collect:

  • Full name

  • Business email address

  • Phone number

  • Company name

  • Job title or professional details, if provided

  • Information included in your enquiry or message

Technical and Usage Information

When you visit our website, we may collect certain technical information, including:

  • IP address and general geographic information

  • Browser type and device information

  • Operating system

  • Pages visited, time spent on pages, and referring websites

  • Website interaction and usage data

This information may be collected through cookies, analytics tools, server logs, and similar technologies, where enabled.

Business and Service Information

If you engage with SPA InnoVision regarding our software or services, we may process information required to respond to your requirements, arrange demonstrations, provide support, or manage our business relationship.

3. How We Use Your Information

We may use the information collected for the following purposes:

  • Responding to enquiries and demo requests

  • Providing information about our products, services, and solutions

  • Understanding your business requirements

  • Improving our website, content, products, and user experience

  • Managing customer relationships and communications

  • Sending relevant product updates, announcements, or marketing communications where permitted

  • Analysing website traffic and marketing performance

  • Maintaining website security and preventing misuse

  • Meeting applicable legal, regulatory, and contractual obligations

We will use your information only for purposes consistent with applicable privacy laws and our legitimate business requirements.

4. How We Share Your Information

SPA InnoVision does not sell your personal information to third parties.

We may share information with trusted third parties when necessary to operate our business, including:

  • Service providers: Website hosting, IT infrastructure, analytics, CRM, email, and communication services.

  • Business partners: Where collaboration is required to respond to your enquiry or deliver an agreed service.

  • Professional advisers: Legal, accounting, auditing, or other professional services.

  • Legal and regulatory authorities: Where disclosure is required by applicable law or a valid legal process.

  • Business transfers: In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable legal requirements.

We expect relevant service providers to handle personal information appropriately and in accordance with their applicable contractual and legal obligations.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including responding to enquiries, maintaining business relationships, meeting contractual requirements, and complying with legal obligations.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected. Where information is no longer required, we will take appropriate steps to delete or anonymise it, subject to applicable legal requirements.

6. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where applicable

  • Object to or restrict certain processing activities

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

  • Request a copy of your information where data portability rights apply

  • Lodge a complaint with the relevant data protection authority

To exercise your rights, please contact us using the details provided in the Contact Us section. We may need to verify your identity before processing a request.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor behaviour, measure performance, and improve user experience.

Depending on the tools implemented, cookies may be used for:

  • Essential website functionality

  • Website analytics and performance measurement

  • Remembering user preferences

  • Marketing and campaign measurement

You can manage cookies through your browser settings and, where available, our website’s cookie preference controls. Disabling certain cookies may affect website functionality.

Where required by law, we will seek consent before placing non-essential cookies or using similar tracking technologies.

8. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure. While we take appropriate precautions, we cannot guarantee absolute security.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. These third parties may have their own privacy policies and data-handling practices.

SPA InnoVision is not responsible for the privacy practices of external websites that we do not operate. We encourage you to review their privacy policies before providing personal information.

10. International Data Transfers

SPA InnoVision may work with service providers or business partners located in different countries. As a result, personal information may be processed or transferred across national borders.

Where such transfers occur, we will take steps required by applicable law to ensure appropriate safeguards are in place for the information being transferred.

11. Children’s Privacy

Our website and business services are intended for business users and professionals, not children.

We do not knowingly collect personal information directly from children in circumstances where parental consent or other legal authorisation is required. If you believe a child has provided us with personal information inappropriately, please contact us so that we can assess and address the matter.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or legal requirements.

Any updates will be published on this page with a revised “Last Updated” date. We encourage visitors to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact SPA InnoVision using the details below.

SPA InnoVision

Website: https://spainnovision.com/

Email: reachus@spainnovision.com

Phone: +971 54 531 0058